HOTEL RULES

  • The hotel and the restaurant do not have a day off or a day off, with some exceptions. Information at reception or on our website.

  • For a question of organization: If you have booked room and breakfast and you want to eat in our restaurant for lunch or dinner, thank you for reserving your table, because without prior reservation there will be no possibility of booking. restore. Thank you for your understanding.

  • The rooms are available on the day of arrival from 4 p.m. and must be vacated on the day of departure by 11 a.m. If you leave the hotel and come back after midnight, you can still enter with your room card near the large car park.

  • The suites and rooms are "non-smoking".

  • For our friends the dogs, if you want them to accompany you to the meal, please let us know before check-in or at the time of check-in at the latest.

  • Restaurant and brasserie opening hours: 11:30 a.m. to 1:30 p.m. and 6:30 p.m. to 8:30 p.m. Breakfast: 8 a.m. to 10 a.m. Bar open to all: 11 am to midnight. Saturday evening and Sunday noon, we do not serve snacks.

  • For the half-board formula, it is possible, by reservation, to take it at noon. This menu is a fixed menu made up of 4 services which varies every day. If you wish to change a dish in the menu, a supplement of 6 euros will be charged.

  • Please inform us when booking your stay of any allergies, food intolerances, if you are vegetarian or otherwise ... or if you do not like certain foods.

  • Regarding the suites:

    • Please do not use liquid soap in the Jacuzzis.

    • The air conditioning / heating does not work if a window or door to the terrace is open. After closing the patio door or window, the air conditioning / heating must be restarted.


       

Swimming pool regulations:
 

  • Pool hours: 11 a.m. to 7 p.m. from June to the end of September depending on the weather.
    (Constant temperature of the swimming pool between 26 ° and 28 °) You are asked to bring your bath towel, please do not take the one from the bedroom.

  • The bar is self-service. Please note your consumption on the sheet next to your room number

  • No food, animals or drink in the pool area and pool house

  • Children must be absolutely under the supervision of their parents

  • For a question of organization there is no longer access to the swimming pool on the day of departure

  • The swimming pool remains a place of relaxation and calm (do not run or dive)

     

Important numbers: reception: 120 or 126 or kitchen: 123

In the event of a problem at night:  +32 (0) 477 / 27.51.61  WHERE  +32 (0) 61 / 68.86.41
 

 

Cancellation conditions
 

Terms and conditions :

In case of cancellation 7 days before the date of arrival, the cancellation fees amount to 50% of the amount of your stay.
In the event of cancellation 3 days before the date of arrival, the cancellation fees amount to 100% of the amount of your stay.

 

For Valentine's Day, Christmas and New Year weekends:

In case of cancellation 15 days before the date of arrival, the cancellation fees amount to 50% of the amount of your stay.
In case of cancellation 7 days before the date of arrival, the cancellation fees amount to 100% of the amount of your stay.

 

Covid19 measures:

Free cancellation in the event of illness due to Covid 19 (with medical certificate) or for any government measure that prevents you from staying.